FAQs

1What is an e-ticket?

An e-ticket is an event ticket sent to you via email. You can print it at the end of your transaction through our website.

2How will I receive my tickets?

You will receive an email confirmation with your e-ticket, which you can print and bring to the event.

3Once I get my e-ticket, what do I do?

Simply print out your e-ticket confirmation email and bring it to the event along with the payment card used for the purchase. The event organizer will verify the details to grant you entry.

4What are the benefits of buying tickets in advance?

Purchasing tickets in advance offers several benefits:

- Lower cost compared to on-the-door prices

- Guaranteed entry to the event

- Reduced waiting time in queues

5Will the entry prices to an event ever change?

Event prices may change over time. We advise booking tickets early, as prices often increase closer to the event date or as tickets sell out.

6Are there any additional booking fees when I buy online?

Booking fees apply to a small number of events and will be clearly displayed. A small transaction fee per attendee is also charged during the checkout process.

7How long will I have to wait for my e-ticket confirmation?

Your e-ticket confirmation will be sent to you immediately after your payment is authorized.

8I am trying to pay, but my credit card keeps getting refused. What should I do?

Double-check the details you entered and try again. If the issue persists, contact your credit card provider for further assistance.

9How will the venue know who I am?

The venue or promoter will have a list of all ticket purchasers. Present your e-ticket email confirmation at the door for entry.

10How many tickets can I buy per event?

You can purchase an unlimited number of tickets as long as they are available.

11Is there an age limit to the events you sell tickets for?

Age restrictions vary by event and are highlighted next to each event listing. Please check the event details before purchasing tickets.

12I did not receive my e-ticket confirmation. What should I do?

If you did not receive your e-ticket confirmation, please contact us at bollywood.entertainments.nz@gmail.com, and we will resend it. This issue can sometimes occur due to an incorrect email address being entered during purchase.

13I wish to complain about an event that Bollywood Entertainment (NZ) Limited is selling or has sold tickets for in the past. What should I do?

We value customer feedback and want to provide the best service possible. If you have any complaints, please contact us at bollywood.entertainments.nz@gmail.com

14Do you promote and organize your own events?

Yes, Bollywood Entertainment (NZ) Limited promotes and organizes our own events featuring top Bollywood stars and entertainers.

15I wish to cancel my ticket purchase. What should I do?

Refunds are granted subject to the event organizer's approval, minus any booking fees. Please contact us at bollywood.entertainments.nz@gmail.com for assistance with cancellations.

16What are the benefits of our newsletter?

Our newsletter provides you with the latest updates on upcoming events and exclusive promotional discounts.

17How can I unsubscribe from your newsletter?

To unsubscribe from our newsletter, please email us at bollywood.entertainments.nz@gmail.com, and we will remove you from our mailing list.